Program Analyst 1

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Commonwealth of Pennsylvania seeks a Program Analyst 1 to support statewide juvenile justice initiatives through data collection, analysis, and reporting. You will gather information from surveys, PaJCMS, and contacts; review records for quality; and prepare dashboards and presentations to inform policy decisions.

The role emphasizes performance measurement and stakeholder coordination, with a mix of on-site and telework options. PA residency is required.

Qualifications

• One year of paraprofessional analytical experience; or an equivalent combination of experience and training.
• Experience using Microsoft Excel to merge, clean, calculate, analyze data, and create charts/graphs.

Responsibilities

• Information Gathering: collect data via surveys, agency and county contacts, PaJCMS queries, and documentation.
• Data Review: examine juvenile records to identify missing/inconsistent information and maintain spreadsheets.
• Technical Analysis: use Excel functions to merge, clean, calculate, analyze, and interpret data; generate charts/graphs.
• Report Preparation: draft reports, dashboards, and presentations to convey findings for evaluation and planning.
• Performance Measures: review policies and materials; help track program indicators for initiatives.
• Stakeholder Support: assist with meeting prep, follow-up, and material development for internal staff and county agencies.

Skills

Data collection

Data analysis

Excel

Report writing

Project coordination

Stakeholder communication

Education

Equivalent experience/training

Tools

PaJCMS

PivotTables

Job description

Do you want your professional analysis and evaluation abilities to support the success and continuous improvement of Pennsylvania's juvenile justice system? As a Program Analyst 1 with the Juvenile Court Judges' Commission, you will perform analytical, administrative, and program support work related to agency programs and statewide juvenile justice initiatives. These efforts provide a factual foundation used by policy and program decision-makers for planning, implementation, monitoring, and resource allocation. Take pride in work that makes a real difference for youth and communities across the Commonwealth.

This position supports statewide initiatives by collecting, organizing, analyzing, and presenting program information and juvenile justice data. Work provides essential assistance for effective planning, tracking, and communication. As a Program Analyst 1, you will perform the following duties:

• Information Gathering: Assist with the collection of data through surveys, research, agency contacts, county contacts, Pennsylvania Juvenile Case Management System (PaJCMS) queries, and program documentation
• Data Review: Examine juvenile administrative records to identify and address missing or inconsistent information, duplicate records, and other issues; maintain spreadsheets and tracking documents
• Technical Analysis: Organize, examine, and process information using Microsoft Excel functions to merge, clean, calculate, analyze, and interpret data and to generate charts and graphs
• Report Preparation: Draft and create reports, dashboards, summaries, and presentations to effectively convey findings that will support project evaluation, development, and analysis
• Performance Measures: Review policies, procedures, guidance, and program materials; support the development and tracking of program performance indicators for agency initiatives
• Stakeholder Support: Assist with meeting preparation, follow up, and project coordination; help develop materials for communicating information to internal staff, counties, juvenile probation departments, and other system stakeholders

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of paraprofessional analytical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires one or more years of full‑time professional experience working with Microsoft Excel (e.g., using Functions and Formulas to merge, organize, clean, calculate, and evaluate data; creating and using PivotTables to summarize, analyze, and interpret data; and developing charts and graphs to effectively present data, trends, and analytical findings, etc.).
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.