Program Analyst 3

Commonwealth Of Pennsylvania; Harrisburg (Dauphin County); On-site; USD 69,000 - 105,000; Full time

Benefits offered by this job

Telework option

Job summary

Commonwealth Of Pennsylvania is seeking a Program Analyst 3 in Harrisburg to transform complex Medicare/Medicaid data into clear, actionable guidance that strengthens services for Pennsylvania's vulnerable communities. This role emphasizes data accuracy, meaningful evaluation, and bold improvements across programs.

You will integrate Medicare and Medicaid data, evaluate care coordination outcomes, and prepare CMS reports while guiding staff on planning and coordinating services.

Qualifications

• One year as a Program Analyst 2 or three years of analytical experience with a bachelor's degree.
• Experience in program evaluation and the development of program recommendations.
• An equivalent combination of experience and training.

Responsibilities

• Data Integration: Analyze Medicare and Medicaid information to evaluate care coordination outcomes
• Trend Review: Use mining applications to analyze complex data and identify trends
• Reporting Accuracy: Compile and submit mandatory reports to CMS that demonstrate consumer outcomes
• Technical Guidance: Provide direction to staff and partners on planning, program objectives, and coordinating services
• Quality Evaluation: Assess program effectiveness and recommend changes that support seamless service delivery
• Information Systems: Use advanced data systems to support data collection and continuous monitoring

Skills

Data analysis

Program evaluation

Reporting to CMS

Education

Bachelor's degree

Job description

$69,086.00 - $104,959.00 Annually

Dauphin County, PA

Civil Service Permanent Full-Time

CS-2026-56315-08070

Department of Human Services

HS Div Prgm Anlytcs

08/14/2026

8/28/2026 11:59 PM Eastern

08070

00277642

Non Union

A3

ST08

00211954

Bureau of Quality Assurance Program Analytics / Division of Program Analytics

Forum Place

555 Walnut Street, 6th Floor

Harrisburg, Pennsylvania

17101

Winona Fedin

[e-mail]

THE POSITION

As a Program Analyst 3 with the Department of Human Services (DHS), you will join a dynamic team that uses powerful data insights to strengthen services for vulnerable communities across Pennsylvania. This role gives you the chance to explore complex program information and turn it into clear, actionable guidance that shapes major decisions. Your work will help drive better results for people who rely on coordinated care every day. You will be a key force behind data accuracy, meaningful evaluation, and bold improvements that move programs forward.

DESCRIPTION OF WORK

This position supports the analysis and evaluation of complex data that drives important decisions within the Bureau of Quality Assurance Program Analytics. The role focuses on integrating Medicare and Medicaid data to better understand program performance and improve services for Pennsylvania's dual eligible individuals. As a Program Analyst 3, you will perform the following duties:

• Data Integration: Analyze Medicare and Medicaid information to evaluate care coordination outcomes
• Trend Review: Use mining applications and techniques to analyze complex data and identify trends
• Reporting Accuracy: Compile and submit mandatory reports to Centers for Medicare and Medicaid Services (CMS) that demonstrate consumer outcomes
• Technical Guidance: Provide direction to staff and partners on planning, program objectives, and coordinating services
• Quality Evaluation: Assess program effectiveness and recommend changes that support seamless service delivery
• Information Systems: Use advanced data systems to support data collection and continuous monitoring

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Program Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.