Production Print Systems Technician

Konica Minolta Business Solutions Canada; Portland (OR); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Training opportunities

Car allowance program

Company laptop

Company phone

Comprehensive benefits package

Job summary

Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as a Production Systems Technician to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services.

We have opportunities for career growth in all areas of the company! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment

Qualifications

• 2+ years of experience servicing/repairing office equipment, production printers preferred.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+ / N+ Certifications are a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products.
• May be required to be available after hours on an on-call basis.

Skills

Reliable transportation

Technical diagnostics

Customer service

Education

High School Diploma/GED or equivalent experience

Tools

IT Networks

A+ / N+ Certifications

Job description

Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as a Production Systems Technician to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services.

We have opportunities for career growth in all areas of the company! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment