Production Systems Technician

Konica Minolta Business Solutions; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive car allowance program

Company provided laptop and phone

Comprehensive benefits package

Job summary

Konica Minolta Business Solutions is seeking a Production Systems Specialist in Indianapolis, Indiana. The role involves maintaining and repairing production print products, establishing customer relationships, and ensuring high customer satisfaction. Candidates should have 2+ years of experience in servicing office equipment, a high school diploma, and reliable transportation. The job offers a comprehensive benefits package and an inclusive work environment. Additionally, there's a $1,500 sign-on bonus available.

Qualifications

• 2+ years of experience servicing/repairing office equipment, production printers preferred.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+/N+ Certification(s) are a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products.
• Use a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory and track inventory supply.
• Represent Konica Minolta professionally and maintain customer satisfaction.
• Log service visits and document updates for each client account.

Skills

Servicing/repairing office equipment

Technical diagnostics

Customer relationship management

Troubleshooting techniques

Education

High School Diploma/GED

Tools

Diagnostic equipment

Various tools for repair

Job description

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Production Systems Specialist to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a$1,500sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity

• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery

• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling

• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction

• Demonstrate progress in technical abilities, troubleshooting techniques and productivity

• Log service visits and document updates for each client account

• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products

• May be required to be available after hours on an on-call basis

Qualifications

What We Offer:

• Hands on and computer-based training to further your knowledge on advanced technology products & services

• Exposure to IT networks and services with career growth opportunities

• Competitive car allowance program and paid mileage

• Company provided laptop and phone

• An inclusive and flexible workplace environment that highly values sharing of new perspectives.

• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Minimum Qualifications:

• 2+ years of experience servicing/repairing office equipment, production printers preferred

• High School Diploma/GED or equivalent experience

• Reliable transportation to drive to customer sites daily

• Exposure to IT Networks or A+/N+ Certification(s) are a plus

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.