Production Systems Technician

Konica Minolta Business Solutions U.S.A., Inc.; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hands-on and computer-based training

Competitive car allowance program

Company provided laptop and phone

Comprehensive benefits package

Job summary

Konica Minolta Business Solutions U.S.A., Inc. in Indianapolis is seeking a Production Systems Specialist to perform maintenance on production print products and build customer relationships. Candidates should have 2+ years of experience in servicing office equipment, enjoy troubleshooting, and possess a High School Diploma or equivalent. The role offers significant career growth and includes a $1,500 sign-on bonus, competitive benefits, and a flexible work environment.

Qualifications

• 2+ years of experience servicing or repairing office equipment, with a preference for production printers.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+/N+ Certifications is a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products.
• Drive to customer sites within assigned territory and track inventory supply.
• Represent Konica Minolta professionally and maintain high customer satisfaction.
• Collaborate with the Account Management team and other technicians.

Skills

Servicing/repairing office equipment

Technical diagnostics

Troubleshooting

Customer service

Education

High School Diploma/GED or equivalent experience

Job description

Overview

Are you mechanically inclined and excited about establishing a growth‑oriented career? Join Konica Minolta as a Production Systems Specialist to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company. Receive a $1,500 sign‑on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and more. This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products, including technical diagnostics, break/fix, installation, hardware removal and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling.
• Represent Konica Minolta professionally, develop trusted customer relationships, and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team and other technicians as needed to resolve customer issues and expand market share of products.
• May be required to be available after hours on an on‑call basis.

Benefits

• Hands‑on and computer‑based training to further your knowledge on advanced technology products and services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company provided laptop and phone.
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401(k), employee assistance and tuition reimbursement programs.

Minimum Qualifications

• 2+ years of experience servicing/repairing office equipment, production printers preferred.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+/N+ Certifications is a plus.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.