Product Support Sales Specialist — Quotes & Service

Indel Power Group; Charlotte (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Excellent medical, dental, & vision

Health savings account

401k, with matching

Paid Annual Leave

Eight Paid Holidays

Employee Assistance Program (EAP)

Job summary

Curtis Power Solutions, a subsidiary of Indel Power Group, seeks a Product Support Sales Representative in Charlotte, NC to support customers with parts and service solutions through PM contracts, promoting uptime and satisfaction.

You will develop quotes, track them through scheduling, coordinate with Parts and Customer Service teams, and promote dealer services to increase retention.

Qualifications

• Develop quotes from service inspections performed by technicians by reviewing inspection reports.
• Track quotes through Proceed from creation to scheduling and updates quote status
• Work closely with the Parts Department to ensure parts are ordered after customer approves the quote
• Maintains communication with the customer after sending the quote to ensure the customer understands the scope of work
• Works with CSR's for scheduling
• Works with PSR for quoting
• Promote dealer services as needed

Responsibilities

• Develop quotes from service inspections performed by technicians by reviewing inspection reports
• Track quotes through Proceed from creation to scheduling and updates quote status
• Work closely with the Parts Department to ensure parts are ordered after customer approves the quote
• Maintains communication with the customer after sending the quote to ensure the customer understands the scope of work
• Works with CSR's for scheduling
• Works with PSR for quoting
• Promote dealer services as needed

Skills

Professional communication

Quote development

Quote tracking

Parts coordination

Customer communication

Scheduling coordination

Quoting

Dealer services

Job description

Curtis Power Solutions, a subsidiary of Indel Power Group, seeks a Product Support Sales Representative in Charlotte, NC to support customers with parts and service solutions through PM contracts, promoting uptime and satisfaction.

You will develop quotes, track them through scheduling, coordinate with Parts and Customer Service teams, and promote dealer services to increase retention.