Inside Product Support Sales Representative

Curtis Power Solutions; Charlotte (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health savings account

401k with matching

Employee Assistance Program (EAP)

Short-term/long-term disability

Life insurance

Job summary

Curtis Power Solutions in Charlotte, NC seeks a Product Support Sales Representative to aid customers with parts and service solutions through PM contracts, promoting uptime and satisfaction.

The role involves developing quotes from inspections, tracking quote status, coordinating with parts and scheduling teams, and maintaining customer communication throughout the process.

Qualifications

• Experience communicating professionally with customers.
• Ability to develop quotes from service inspections.
• Track quotes from creation to scheduling and updates.

Responsibilities

• Develop quotes from service inspections by reviewing reports.
• Track quotes through the system from creation to scheduling.
• Coordinate with Parts Department to order parts after quote approval.
• Maintain communication with customers to clarify scope of work.
• Collaborate with CSR for scheduling and PSR for quoting.

Skills

Professional communication

Quote development

Quote tracking

Parts coordination

Customer follow-up

Scheduling coordination

Tools

Quote management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $55,000.00 To $65,000.00 Annually

Curtis Power Solutions

Charlotte, NC

$55,000-$65,000 per year + incentives

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Product Support Sales Representative at our Charlotte, North Carolina location. This position will work to support Curtis Power Solutions Customers with parts and service solutions through PM contract services to promote customer uptime, increasing customer satisfaction.

Essential Functions

• Professional communication
• Develop quotes from service inspections performed by technicians by reviewing inspection reports
• Track quotes through Proceed from creation to scheduling and updates quote status
• Work closely with the Parts Department to ensure parts are ordered after customer approves the quote
• Maintains communication with the customer after sending the quote to ensure the customer understands the scope of work
• Works with CSR’s for scheduling
• Works with PSR for quoting
• Promote dealer services as needed

Why Indel Power Group

• Competitive compensation package, DOE
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, family-owned business
• Health savings account
• Short-term/long-term disability and employee lifeinsurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Employee Referral Program
• On the job paid training
• Company events and employee recognition programs

Indel Power Group is a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screen and background check.

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.