Product Support Sales Representative

N C Machinery Co. in; Juneau (AK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Vision Insurance

Life/AD&D & Disability Insurance

Employee Assistance Program

Quarterly Employee Recognition Cash

Credit Union membership

Career growth opportunities

Seniority bonus

Employee referral bonus

Job summary

Harnish Group Inc. in Juneau, AK seeks a Product Support Sales Representative (PSSR) to be the primary contact for parts and service programs and maximize sales within the territory.

The role emphasizes developing and maintaining a customer base, conducting site visits, and providing quotes for wear-related parts and services after inspecting undercarriage and ground engaging tools. A bachelor’s degree in business is preferred with 2–3 years of industry sales experience, or 4+ years of

Qualifications

• Bachelor’s degree in business preferred; 2–3 years sales experience or 4+ years equivalent.
• Prospecting, new business development and customer retention skills required.
• Valid driver’s license required.

Responsibilities

• Develop and maintain a customer base and keep VIP customers informed of new parts and services.
• Visit sites, complete weekly call reports, and proactively selling parts and services to customers.
• Know products well to inspect undercarriage and ground engaging tools and provide quotes for services needed.

Skills

Prospecting

New business development

Customer retention

Microsoft Office

Valid driver’s license

Education

Bachelor’s degree in business

4+ years of industry sales experience

Tools

Microsoft Office

Job description

The Parts Department is seeking aProduct Support Sales Representative (PSSR) in our Juneau, AK branch as the primary contact for all parts and service programs and to be responsible for maximizing the sale of parts and service within the assigned territory.

Key Responsibilities:

• This position is critical to our business for developing and maintaining a customer base and keeping each VIP customer informed of new parts and services available.
• Maintaining site visits, completing weekly call reports with our customers and proactively selling parts and service to specified customers is essential for increasing sales of parts and service.
• Knowing the products well is required in order to conduct routine inspections of undercarriage and ground engaging tools to determine wear and tear so as to recommend products and quotes for services needed.

Personal Attributes, Experience, and Education:

• A bachelor’s degree in business is preferred along with 2-3 years of industry sales experience or in lieu of a bachelor’s degree, 4 years or more of equivalent experience is required.
• Prospecting, new business development and customer retention skills required.
• Proficient with Microsoft Office products.
• This role includes periodic lifting, twisting, bending, squatting, sitting, stooping and kneeling.
• Occasionally may need to lift up to 50 lbs. safely.
• A valid driver’s license.

Employee Benefits:

We offer a competitive benefits package that includes an annual base salary plus commission.

• Retirement:401k w/ Company Match and Profit Sharing
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources:Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4 th Generation Family owned Company for over 96 years
• Tenure:Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus

Harnish Group Inc.is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.