Product Support Rep II: Parts & Service Sales

Gregory Poole Equipment Company; Mebane (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

Gregory Poole Equipment Company seeks a driven sales professional to maximize parts and service opportunities in the Mebane, North Carolina territory. You will call on assigned accounts, recommend products, and grow overall parts and services sales for the region.

The role emphasizes managing undercarriage expenses, identifying rebuild opportunities, educating customers on service and parts, and maintaining CRM call reports and the sales funnel.

Qualifications

• Experience in technical repair services or parts sales.
• Clear spoken and written communication with customers.
• Willingness to work extended daily hours (9–10 hours).

Responsibilities

• Calls on assigned accounts.
• Recommends products and services.
• Increases overall parts and services sales for the territory.
• Manages and reduces undercarriage expenses.
• Increases CVA coverage and rebuild opportunities.
• Targets and educates customers in service and parts.
• Promotes SOS, PM, and TMRAs; increases eCommerce activation and tech products.
• Completes call reports daily in CRM and maintains the sales funnel.

Skills

Communication skills

Energy and stamina

Customer focus

Education

College degree or equivalent

High school diploma

Tools

MS Outlook

MS Office

Job description

Gregory Poole Equipment Company seeks a driven sales professional to maximize parts and service opportunities in the Mebane, North Carolina territory. You will call on assigned accounts, recommend products, and grow overall parts and services sales for the region.

The role emphasizes managing undercarriage expenses, identifying rebuild opportunities, educating customers on service and parts, and maintaining CRM call reports and the sales funnel.