Product & Service Advisor

Apple; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Employee stock programs

Tuition reimbursement

Relocation assistance

Job summary

Apple Retail in Greensboro, NC is seeking a Specialist to build brand loyalty and deliver an exceptional customer experience. You’ll ask questions to understand needs and tailor recommendations to help customers own Apple products and services.

You will stay current on Apple products and services, support peers, and contribute to an inclusive store environment that reflects Apple’s values and commitment to diversity.

Qualifications

• Availability to work a schedule that may include nights, weekends and holidays in a retail store.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting Apple products and services.
• Stay up to date on Apple products, services, options, and sales processes.
• Support peers by sharing knowledge about products and purchase options and helping customers explore ownership opportunities.
• Maintain accuracy and follow guidance in daily tasks.

Skills

Product knowledge

Person-centered selling

Team player

Curious learner

Job description

Apple Retail in Greensboro, NC is seeking a Specialist to build brand loyalty and deliver an exceptional customer experience. You’ll ask questions to understand needs and tailor recommendations to help customers own Apple products and services.

You will stay current on Apple products and services, support peers, and contribute to an inclusive store environment that reflects Apple’s values and commitment to diversity.