Product Reliability & Quality Analyst - Bonus Eligible

Canfield Scientific, Inc.; New Jersey; On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid days off

401(k) with employer match (50%)

Discretionary bonus eligibility

Job summary

Canfield Imaging Systems in New Jersey seeks a Product Reliability Specialist to bridge customers and engineering, analyzing defective products and documenting findings to prevent recurrence.

You will manage return merchandise authorizations, coordinate investigations, and develop corrective actions while communicating results to stakeholders. A technical associate degree and strong MS Office skills are required; photography knowledge is a plus.

Qualifications

• Strong verbal and written communication.
• Analytical problem solving skills.
• Ability to work both independently and as part of a team.

Responsibilities

• Manages, assigns, and allocates returned merchandise authorizations to appropriate teams for investigation and/or repair
• Collects, analyzes, and documents findings from investigation
• Communicates findings to stakeholders for review and prioritization
• Prescribe action plans based on communication from stakeholders and project management completion of action plans
• Assists in creating engineering change orders
• Responsible for providing documentation for corrective and preventive action initiation, aiding in project management of closure
• Complete trend analysis of failures for monthly key performance indicators, ensuring that failure rate meets defined goals
• Compiling and analyzing failures for bi-annual management reviews
• Documenting defects, failures, results within defect tracker database
• Liaise with vendors if defective components are found and communicate technical information to customers in a professional manner

Skills

Communication

Analytical problem solving

Teamwork

Education

Associate’s degree in technical discipline or equivalent

Tools

Microsoft Office

Job description

Canfield Imaging Systems in New Jersey seeks a Product Reliability Specialist to bridge customers and engineering, analyzing defective products and documenting findings to prevent recurrence.

You will manage return merchandise authorizations, coordinate investigations, and develop corrective actions while communicating results to stakeholders. A technical associate degree and strong MS Office skills are required; photography knowledge is a plus.