Product Quality & Reliability Analyst

Canfieldimaging; Parsippany-Troy Hills (NJ); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Job summary

Canfield Imaging Systems seeks a Product Reliability Specialist to bridge customers and engineering by analyzing defective products and guiding remediation to prevent repeats. The role demands organization, attention to detail, and strong communication, in a fast-paced environment.

Responsibilities include managing RMAs, analyzing failures, reporting to stakeholders, and supporting engineering changes and CAPA processes.

Qualifications

• Associate degree or equivalent in a technical discipline.
• Strong written and verbal communication skills.
• Experience documenting technical information.
• Understanding of quality systems and process improvement.

Responsibilities

• Manage, assign, and track returned merchandise authorizations for investigation or repair.
• Collect, analyze, and document findings from investigations.
• Communicate findings to stakeholders for prioritization.
• Prescribe action plans based on stakeholder input and project timelines.
• Assist in creating engineering change orders and CAPA documentation.
• Provide documentation for corrective and preventive actions and track closure.

Skills

Communication

Analytical problem solving

Documentation

Quality systems understanding

Education

Associate's degree in technical discipline

Tools

Microsoft Office

Job description

Canfield Imaging Systems seeks a Product Reliability Specialist to bridge customers and engineering by analyzing defective products and guiding remediation to prevent repeats. The role demands organization, attention to detail, and strong communication, in a fast-paced environment.

Responsibilities include managing RMAs, analyzing failures, reporting to stakeholders, and supporting engineering changes and CAPA processes.