Product Reliability & Quality Analyst

Canfieldimagingsystems; Parsippany-Troy Hills (NJ); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

Discretionary bonus potential

401(k) with employer match

Job summary

Canfield Imaging Systems is seeking a Product Reliability Specialist to bridge customers and engineering, analyzing defects to prevent future issues. The role emphasizes organization, detail orientation, and teamwork in a fast-paced setting.

The ideal candidate will manage returns, analyze findings, communicate with stakeholders, and drive corrective actions while supporting project management efforts. Strong MS Office skills and quality-system understanding are preferred.

Qualifications

• Associate’s degree in technical discipline or equivalent combination of education and experience.
• Expert skills with Microsoft Office.
• Strong communication skills, both verbal and written, with the ability to document technical information.
• Understanding of quality systems.
• Proficient at analytical problem solving.

Responsibilities

• Manages, assigns, and allocates returned merchandise authorizations to appropriate teams for investigation and/or repair
• Collects, analyzes, and documents findings from investigation
• Communicates findings to stakeholders for review and prioritization
• Prescribe action plans based on communication from stakeholders and project management completion of action plans
• Assists in creating engineering change orders
• Responsible for providing documentation for corrective and preventive action initiation, aiding in project management of closure
• Complete trend analysis of failures for monthly key performance indicators, ensuring that failure rate meets defined goals
• Compiling and analyzing failures for bi-annual management reviews
• Documenting defects, failures, results within defect tracker database
• Laise with vendors if defective components are found and communicate technical information to customers in a professional manner

Skills

Communication skills

Analytical problem solving

Quality systems understanding

Education

Associate’s degree in technical discipline or equivalent

Tools

Microsoft Office

Job description

Canfield Imaging Systems is seeking a Product Reliability Specialist to bridge customers and engineering, analyzing defects to prevent future issues. The role emphasizes organization, detail orientation, and teamwork in a fast-paced setting.

The ideal candidate will manage returns, analyze findings, communicate with stakeholders, and drive corrective actions while supporting project management efforts. Strong MS Office skills and quality-system understanding are preferred.