Product Reliability & Quality Analyst

Canfieldpublishing; Parsippany-Troy Hills (NJ); Presencial; USD 37.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Discretionary bonus potential

Descripción de la vacante

Canfield Imaging Systems in Parsippany, NJ seeks a Product Reliability Specialist to bridge customers and engineering, analyzing defects to prevent recurrence. The role emphasizes organized, detail-oriented work and strong communication.

Responsibilities include evaluating returned merchandise, documenting findings, coordinating with stakeholders, and supporting quality improvements with defect tracking. Eligible for comprehensive benefits and hourly compensation between $27 and $30.

Formación

• Associate’s degree in a technical discipline or equivalent experience.
• Expert skills with Microsoft Office.
• Strong written and verbal communication; ability to document technical information.
• Understanding of quality systems.
• Proficient analytical problem solving.

Responsabilidades

• Manages, assigns, and allocates returned merchandise authorizations to appropriate teams for investigation and/or repair
• Collects, analyzes, and documents findings from investigation
• Communicates findings to stakeholders for review and prioritization
• Prescribe action plans based on communication from stakeholders and project management completion of action plans
• Assists in creating engineering change orders
• Responsible for providing documentation for corrective and preventive action initiation, aiding in project management of closure
• Complete trend analysis of failures for monthly key performance indicators, ensuring that failure rate meets defined goals
• Compiling and analyzing failures for bi-annual management reviews
• Documenting defects, failures, results within defect tracker database
• Liaise with vendors if defective components are found and communicate technical information to customers in a professional manner

Conocimientos

Microsoft Office

Communication skills

Educación

Associate’s degree in technical discipline

Herramientas

Defect tracker

Descripción del empleo

Canfield Imaging Systems in Parsippany, NJ seeks a Product Reliability Specialist to bridge customers and engineering, analyzing defects to prevent recurrence. The role emphasizes organized, detail-oriented work and strong communication.

Responsibilities include evaluating returned merchandise, documenting findings, coordinating with stakeholders, and supporting quality improvements with defect tracking. Eligible for comprehensive benefits and hourly compensation between $27 and $30.