Product Reliability & Quality Analyst

Imagingexcellencesymposium; Parsippany-Troy Hills (NJ); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Discretionary bonus

401(k) with 50% match

Job summary

Canfield Imaging Systems seeks a Product Reliability Specialist to bridge customers and engineering, analyzing defective products and preventing future issues. The ideal candidate is organized, detail oriented, and communicates findings to stakeholders.

Responsibilities include managing returns, documenting analyses, and creating action plans. Experience with quality systems and strong MS Office skills are required. This is a full-time on-site role in Parsippany, NJ.

Qualifications

• Associate’s degree in technical discipline or equivalent combination of education and experience.
• Expert skills with Microsoft Office.
• Strong communication skills, both verbal and written, with the ability to document technical information.
• Understanding of quality systems.
• Proficient at analytical problem solving.

Responsibilities

• Manages, assigns, and allocates returned merchandise authorizations to appropriate teams for investigation and/or repair
• Collects, analyzes, and documents findings from investigation
• Communicates findings to stakeholders for review and prioritization
• Prescribe action plans based on communication from stakeholders and project management completion of action plans
• Assists in creating engineering change orders
• Responsible for providing documentation for corrective and preventive action initiation, aiding in project management of closure
• Complete trend analysis of failures for monthly key performance indicators, ensuring that failure rate meets defined goals
• Compiling and analyzing failures for bi-annual management reviews
• Documenting defects, failures, results within defect tracker database
• Laise with vendors if defective components are found and communicate technical information to customers in a professional manner

Skills

Microsoft Office

Communication

Quality systems

Analytical problem solving

Education

Associate’s degree in technical discipline

Job description

Canfield Imaging Systems seeks a Product Reliability Specialist to bridge customers and engineering, analyzing defective products and preventing future issues. The ideal candidate is organized, detail oriented, and communicates findings to stakeholders.

Responsibilities include managing returns, documenting analyses, and creating action plans. Experience with quality systems and strong MS Office skills are required. This is a full-time on-site role in Parsippany, NJ.