Product Ops Specialist: AI-Driven Delivery & Dashboards

Afsvision; Exton (PA); On-site; USD 120,000 - 150,000; Full time

Job summary

Automated Financial Systems, LLC is seeking a Product Operations Manager to enable the product organization to plan, build, launch and report on initiatives. This hands-on role supports PMs, engineering and client-facing teams, driving execution and measurable outcomes with a bias toward AI and automation.

You will own operating rhythm, create executive materials, dashboards, and maintain data quality in Jira/Confluence while building repeatable playbooks and processes that teams actually adopt.

Qualifications

• 4 to 6 years in product operations, program management, product management or a Chief of Staff style role in B2B SaaS, fintech or enterprise software.
• Hands-on experience using AI and automation tools to remove manual work, with results you can describe.
• Advanced Jira and Confluence skills, including JQL, dashboards, filters and workflow configuration.
• Strong data skills: building dashboards, cleaning messy data and turning it into a clear recommendation.
• Excellent executive communication, including concise written updates and presentation materials for senior leaders.
• A track record of building processes and playbooks that teams actually adopt, earned through influence rather than authority.
• Working knowledge of agile delivery and the SDLC.
• Bachelor's degree or equivalent experience.

Responsibilities

• Run the product org's operating cadence: roadmap reviews, release readiness checkpoints and a regular product ops forum.
• Prepare executive materials, including weekly ELT updates, board and investor inputs, and product leadership readouts.
• Capture decisions, actions and owners from leadership forums and track them to closure.
• Translate CPO priorities into clear communication for product, engineering, sales, implementation and client support.
• Own roadmap health reporting across the full product suite, flagging epics that are at risk or slipping.
• Track customer commitments and contractual delivery dates so nothing surprises a client or account team.
• Build and maintain dashboards and KPIs for delivery velocity, predictability, release quality and roadmap progress.
• Act as data steward for product data in Jira and Confluence: consistent fields, clean hierarchies, trustworthy reports.
• Find manual, repetitive work in tracking, reporting and handoffs, then automate it with tools such as Claude, Copilot and Jira automation.
• Pilot new AI tools for the product org, measure the time saved and scale what works.
• Make sure every AI and automation use follows data classification and security policy.
• Coach PMs on practical AI workflows for specs, research synthesis, prototyping, and release documentation.
• Design and document end-to-end workflows from intake and discovery through development, release and go-to-market.
• Build repeatable playbooks for releases, early adopter programs and feature rollouts to our hosted clients.
• Coordinate release readiness with engineering, QA, hosting, implementation, client support and marketing.
• Keep processes audit-ready, with traceability and evidence that SOC 2 reviews require.
• Set standards, templates and governance for product documentation: PRDs, release notes, user guides and internal playbooks.
• Audit existing content for gaps and inconsistencies, then restructure and migrate it so teams can find what they need.
• Own onboarding materials for new product team members.
• Own the product team's toolset (Jira, Confluence and related tools) including configuration standards, vendors and licensing.
• Build a structured channel for client feedback and enhancement requests, and report trends back to product managers.
• Close the loop with client-facing teams on what was decided and when it ships.

Skills

AI tooling

Executive comms

Data dashboards

SDLC & Agile

Process improvement

Stakeholder mgmt

Education

Bachelor's degree

Tools

Jira

Confluence

Jira automation

Job description

Automated Financial Systems, LLC is seeking a Product Operations Manager to enable the product organization to plan, build, launch and report on initiatives. This hands-on role supports PMs, engineering and client-facing teams, driving execution and measurable outcomes with a bias toward AI and automation.

You will own operating rhythm, create executive materials, dashboards, and maintain data quality in Jira/Confluence while building repeatable playbooks and processes that teams actually adopt.