Product Operations Manager & PM — Strategic Delivery

Capital One

McLean (VA)

On-site

USD 152,000 - 173,000

Full time

14 days+

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Job summary

Capital One seeks a Manager, Project Manager in Product Operations to identify operational gaps and scale workflows across product teams in McLean, VA. You will drive program management for standard and AI-enabled workstreams, own the tech stack (Jira, Claude, Tableau), and partner with engineering, data, and business teams to improve efficiency and delivery quality.

You will define KPIs, analyze data, and build analytics to guide strategic decisions, ensuring compliance and readiness for

Qualifications

Bachelor's Degree or Military experience required.
At least 3 years in product operations, product management, or strategy.
Experience with cross-functional collaboration and data-driven decision making.
Proficiency with SQL, Tableau, JIRA, and Confluence or similar platforms.

Responsibilities

Identify inefficiencies and implement scalable workflows across product development and operations.
Provide program management support for standard and AI-driven workstreams.
Own the product org's tech stack (Jira, Claude, Tableau) and ensure data hygiene.
Collaborate with engineering, data, and business teams to improve team effectiveness.
Define KPIs, perform root-cause analysis, and develop reporting to inform decisions.