Product Operations Manager for AI Platform Delivery

Surge AI; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Surge AI is seeking a Product Operations Manager to optimize the systems and processes that support our product development and delivery. You’ll work with product, engineering, and operations to ensure smooth coordination and scalable solutions.

This role thrives in fast-paced settings and requires strong analytical skills, clear communication, and the ability to drive continuous improvement across teams. AI/ML interest is a plus.

Qualifications

• Strong analytical skills focused on operational efficiencies and product delivery.
• Ability to navigate ambiguity and manage multiple initiatives.
• Excellent communication across departments.
• Interest in AI/ML systems is a plus.

Responsibilities

• Oversee end-to-end product operations cycle to deliver features.
• Collaborate with product and engineering to align processes with goals.
• Establish, track, and optimize KPIs for product and operations.
• Manage internal and external communication on product updates.
• Use data-driven insights to refine operational strategies.

Skills

Strong analytical skills

Ambiguity navigation

Excellent communication

AI/ML interest

Job description

Surge AI is seeking a Product Operations Manager to optimize the systems and processes that support our product development and delivery. You’ll work with product, engineering, and operations to ensure smooth coordination and scalable solutions.

This role thrives in fast-paced settings and requires strong analytical skills, clear communication, and the ability to drive continuous improvement across teams. AI/ML interest is a plus.