Product Operations Manager, AI-Driven Launches

Vesta Innovations Inc.; Oregon; Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Remote-first culture

401(K) plan

Parental leave

Wellness stipend

Doordash benefits

Cell & wifi stipend

Open time-off policy

Team offsites

Job summary

Vesta Innovations Inc. is seeking a Product Operations Leader to align customer-facing teams with product launches and changes. You will design processes that ensure clear communication between implementations, support, sales, and the product team.

The role emphasizes building AI-enabled workflows, triage for customer feedback, and scalable automation across tools like Linear, Notion, Slack, and Zendesk. Remote-friendly with strong emphasis on cross-functional impact.

Qualifications

• Experience designing cross-team processes to ship product updates and customer enablement.
• Ability to translate customer feedback into actionable product changes.

Responsibilities

• Design and run processes to keep customer-facing teams informed about launches and changes.
• Own intake for customer issues and requests from implementations, support, and sales.
• Build and maintain automation that moves information in both directions across teams.

Skills

AI workflows

LLM prompts

Cross-team collaboration

Product operations

Clear communication

Tools

Linear

Notion

Slack

Zendesk

Job description

Vesta Innovations Inc. is seeking a Product Operations Leader to align customer-facing teams with product launches and changes. You will design processes that ensure clear communication between implementations, support, sales, and the product team.

The role emphasizes building AI-enabled workflows, triage for customer feedback, and scalable automation across tools like Linear, Notion, Slack, and Zendesk. Remote-friendly with strong emphasis on cross-functional impact.