Product Operations Lead - Inventory & Guest Experience

lululemon; Mashpee (MA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Development courses

Mentorship programs

Job summary

lululemon in Mashpee, MA, is seeking a Product Operations Lead to drive the store product strategy through product operations and inventory management. You will lead inventory shifts, oversee back-of-house product operations, and ensure both the floor and BOH are stocked and organized.

You will influence team performance, assist with hiring decisions, and serve as Supervisor on Duty while inventories are processed.

Qualifications

• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work
• Some experience in leading, mentoring, delegating or process implementation with others

Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, e.g., analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and recognition.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, lead from the floor to ensure guest receives technical product education and a world-class guest experience.

Skills

Inventory management

Leadership

Mentoring/Delegating

Planning & logistics

Business technology use

Education

High school diploma/GED/equivalent

Job description

lululemon in Mashpee, MA, is seeking a Product Operations Lead to drive the store product strategy through product operations and inventory management. You will lead inventory shifts, oversee back-of-house product operations, and ensure both the floor and BOH are stocked and organized.

You will influence team performance, assist with hiring decisions, and serve as Supervisor on Duty while inventories are processed.