Product Operations Lead - Inventory & Guest Experience

Lululemon Athletica; Wauwatosa (WI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Wellness/fitness classes

Parental leave/top-up

Development programs

Mentorship programs

Job summary

lululemon is seeking a Product Operations Lead to join the store leadership team. This role executes the store product strategy, leads inventory shifts, and oversees back-of-house product operations, ensuring both the floor and BOH are stocked and organized.

You will provide input on performance, assist in hiring decisions, and act as Supervisor on Duty while delivering a world-class guest experience on the floor.

Qualifications

• 1 year of work experience.
• Experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.
• Experience in leading, mentoring, delegating or process implementation with others.

Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions and recommendations.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development with feedback and coaching.
• Contribute to a respectful and inclusive team environment by establishing supportive relationships.
• When serving as Supervisor on Duty, lead from the floor to ensure guest education and service.

Job description

lululemon is seeking a Product Operations Lead to join the store leadership team. This role executes the store product strategy, leads inventory shifts, and oversees back-of-house product operations, ensuring both the floor and BOH are stocked and organized.

You will provide input on performance, assist in hiring decisions, and act as Supervisor on Duty while delivering a world-class guest experience on the floor.