Product Manager: Onboarding & Compliance (Remote)

Twilio Inc.; Oregon; Hybrid; USD 129,000 - 189,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid sick leave

Paid personal time off

Parental leave

Job summary

Twilio is seeking a highly skilled Product Manager to join our Onboarding and Compliance product team, focusing on Porting, Hosting, and ShortCodes. You will shape the product strategy, roadmap, and delivery to onboard, migrate, and maintain numbers globally.

You will scale automated self-service workflows, strengthen fraud and regulatory guardrails, and migrate legacy capabilities onto modern platform architectures, collaborating with GTM to drive adoption and growth.

Qualifications

• Required: 4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
• Proven track record of leading successful product launches and driving product strategies
• Analytical thinking with using data to make product decisions and drive outcomes
• Excellent communication and interpersonal skills to influence at all levels
• Strong technical, analytical, and UI/UX design understanding
• Initiative, ownership, and accountability to drive initiatives forward
• Bachelor in Computer Science, Engineering, or equivalent practical experience
• Experience building APIs/dev experience and in regulated ecosystems

Responsibilities

• Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
• Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.
• Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
• Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.
• Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.

Skills

Product management

Analytical thinking

Communication skills

Technical UI UX

Cross-functional collaboration

Regulatory awareness

Bachelor in CS/Engineering

Education

Bachelor in CS/Engineering

Job description

Twilio is seeking a highly skilled Product Manager to join our Onboarding and Compliance product team, focusing on Porting, Hosting, and ShortCodes. You will shape the product strategy, roadmap, and delivery to onboard, migrate, and maintain numbers globally.

You will scale automated self-service workflows, strengthen fraud and regulatory guardrails, and migrate legacy capabilities onto modern platform architectures, collaborating with GTM to drive adoption and growth.