Staff Product Manager - Identity Platform (Remote)

Twilio Inc.; United States; Remote; USD 165,000 - 229,000; Full time

Benefits offered by this job

Health care insurance

401(k) retirement account

Paid sick time

Paid personal time off

Paid parental leave

Job summary

Twilio Inc. is seeking a Staff Product Manager to shape the next generation of identity products in a remote-first environment.

You will scale Twilio’s core identity offerings, delivering secure, developer-first experiences for authentication, authorization, and evolving identity use cases. You will partner with product and engineering leadership to drive direction, translate customer needs into capability roadmaps, and own the product lifecycle from concept to go-to-market support.

Qualifications

• 5+ years experience in product management or 2+ years in product management and 3+ years in an engineering role.
• Experience in building deeply technical products and/or products for developers.
• Bachelor in Computer Science, Engineering, or equivalent practical experience required.
• Strong technical, analytical, and UI/UX design understanding.
• Excellent written and verbal communication skills.

Responsibilities

• Design product capabilities for Identity platform on Twilio—building new products that help our customers’ secure their applications for both agentic and human identity use cases.
• Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and build the roadmap to deliver on these capabilities.
• Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives.
• Operate with deep product ownership: author PRFAQs, product requirement docs, collaborate closely with engineering and design to bring these ideas to life, and enable our go-to-market teams to help our customs solve their challenges leveraging our products.
• Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
• Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers value.

Skills

Product management

Engineering background

Technical understanding

UI/UX literacy

Communication skills

Education

Bachelor in Computer Science or Engineering

Job description

Twilio Inc. is seeking a Staff Product Manager to shape the next generation of identity products in a remote-first environment.

You will scale Twilio’s core identity offerings, delivering secure, developer-first experiences for authentication, authorization, and evolving identity use cases. You will partner with product and engineering leadership to drive direction, translate customer needs into capability roadmaps, and own the product lifecycle from concept to go-to-market support.