Product Applications Engineer - Remote & Travel

Haemonetics Corp; Portland (ME); Remote; USD 68,000 - 116,000; Full time

Job summary

Haemonetics is seeking a Technical Support Specialist to provide product-related technical, quality, and regulatory support across North America. The role involves coordinating with Quality, Regulatory, R&D, Manufacturing, and Marketing to address customer needs and drive product adoption.

The ideal candidate has 1–2 years of technical device experience, strong communication skills, and the ability to travel domestically up to 50% of the time. A technical degree is required.

Qualifications

• 1–2 years of technical experience with medical devices or clinical plasma collection experience.
• Excellent presentation and communication skills required.
• Ability to troubleshoot product, application, and customer issues.

Responsibilities

• Provide technical support for customers within the assigned territory on product-related inquiries.
• Deliver technical education and product training to customers to ensure high training standards and product adoption.
• Collaborate with Quality, Regulatory, R&D, Manufacturing, and Sales to meet customer needs and grow business.

Skills

Communication

Presentation

Troubleshooting

Cross-functional teamwork

Time management

Attention to detail

Education

Biomedical Engineering degree

Job description

Haemonetics is seeking a Technical Support Specialist to provide product-related technical, quality, and regulatory support across North America. The role involves coordinating with Quality, Regulatory, R&D, Manufacturing, and Marketing to address customer needs and drive product adoption.

The ideal candidate has 1–2 years of technical device experience, strong communication skills, and the ability to travel domestically up to 50% of the time. A technical degree is required.