Product Analyst I, E2E CX

Global Payments; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Global Payments is seeking a Product Analyst I to join the MPX and Product Enablement team, translating business problems into features and helping accelerate go-to-market across Worldpay products. You'll work with product managers, UX, engineering, marketing, and operations to deliver world-class customer experiences, leveraging SAFe practices and strong analytical skills.

This Denver-based role offers exposure to digital payments platforms and AI/chatbot initiatives, with opportunities for

Qualifications

• Strong understanding of business analysis and product requirements.
• Excellent verbal and written communication with diverse stakeholders.
• Ability to manage multiple priorities and refine backlogs in SAFe.

Responsibilities

• Understand business problems and convert into features within SAFe Agile Train.
• Articulate product vision and features to stakeholders, end users, and development teams.
• Prioritize and manage feature backlog based on value data and metrics.
• Establish feature acceptance criteria with Product Managers and stakeholders, Train teams, and end users.
• Review demos to ensure product changes meet acceptance criteria.
• Create PI release plans with input from stakeholders and run support teams, monitoring progress.

Skills

Business analysis

Stakeholder communication

Agile / SAFe

Problem solving

Job description

Global Payments is seeking a Product Analyst I to join the MPX and Product Enablement team, translating business problems into features and helping accelerate go-to-market across Worldpay products. You'll work with product managers, UX, engineering, marketing, and operations to deliver world-class customer experiences, leveraging SAFe practices and strong analytical skills.

This Denver-based role offers exposure to digital payments platforms and AI/chatbot initiatives, with opportunities for