Product Analyst I — Digital Experience & AI Enablement

Worldpay; Cincinnati (OH); On-site; USD 79,000 - 117,000; Full time

Job summary

Worldpay in the United States is seeking a Product Analyst I to join the E2E Customer Experience Servicing Product Team. You will help unleash the potential of every business by shaping features across the customer lifecycle.

You will collaborate with product managers and stakeholders, translate problems into features within SAFe trains, and drive backlog prioritization. The role emphasizes strong communication, agile practices, and delivering world-class user experiences at every touchpoint.

Qualifications

• Strong understanding of business analysis, planning, development and management.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g. executive, management, & individual contributors.
• Proficiency in problem solving and time management skills managing multiple asks, different deadlines, & continous evolution in refinement.
• Proficiency to operate independently and within a multi-disciplinary team.

Responsibilities

• Understand business problem statements and convert them into Features within the SAFe Agile Service Excellence Train.
• Articulate product vision and features in a manner clearly understandable to stakeholders, end users, & development teams.
• Prioritize and manage Feature backlog of Safe AgileTrain based on Value data metrics.
• Establish Feature acceptance criteria, accept Features and refine Features with Product Managers, Stakeholders, Train Scrum teams, end users, etc…
• Review and provide feedback on demos to ensure Product changes meet acceptance criteria
• Create PI release plans with input from stakeholders, end users, development teams & run support teams
• Monitor the development progress and provide updates to stakeholders as requested
• Apply Agile methods and processes that encourages frequent inspection and adaption
• Lead PI Planning and review meetings to communicate feedback on development achievements and share with Stakeholders and End Users
• Understand product strategy, market, industry and company goals

Job description

Worldpay in the United States is seeking a Product Analyst I to join the E2E Customer Experience Servicing Product Team. You will help unleash the potential of every business by shaping features across the customer lifecycle.

You will collaborate with product managers and stakeholders, translate problems into features within SAFe trains, and drive backlog prioritization. The role emphasizes strong communication, agile practices, and delivering world-class user experiences at every touchpoint.