Product Analyst I: E2E Customer Experience

Global Payments; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Global Payments in Atlanta seeks a Product Analyst I to join the E2E Customer Experience Servicing Product Team, helping unleash the potential of every business. You will work with Product Managers and stakeholders to translate business problems into features and manage the feature backlog.

Leverage SAFe practices to plan releases, refine acceptance criteria, and deliver value across customer touchpoints. Strong communication and collaboration are essential.

Qualifications

• Strong understanding of business analysis and product development.
• Excellent verbal and written communication to varied audiences.
• Ability to prioritize, manage multiple requests, and refine requirements.

Responsibilities

• Translate business problems into features within SAFe Agile Train.
• Articulate product vision and feature criteria for stakeholders and teams.
• Prioritize feature backlog based on value and data metrics.
• Review demos and ensure changes meet acceptance criteria.
• Create PI release plans with input from stakeholders and end users.

Skills

Business analysis

Stakeholder communication

Prioritization & backlog management

Independent work

Job description

Global Payments in Atlanta seeks a Product Analyst I to join the E2E Customer Experience Servicing Product Team, helping unleash the potential of every business. You will work with Product Managers and stakeholders to translate business problems into features and manage the feature backlog.

Leverage SAFe practices to plan releases, refine acceptance criteria, and deliver value across customer touchpoints. Strong communication and collaboration are essential.