Produce Team Lead – Training & Customer Delight

Whole Foods Market IP. L.P.; Santa Clara (CA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market IP. L.P. in Santa Clara, CA is seeking a Produce Team Member to supervise Team Members, maintain compelling Produce, coffee, and juice displays, and support the Produce Team Leader for smooth operation.

You will train associates, keep shelves stocked, open/close the department, and ensure high standards of retail execution while upholding health and safety standards.

Qualifications

• Extensive knowledge of Produce team procedures and policies.
• Strong demonstrated organizational and time management skills.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision‑making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operation‑related applications.

Responsibilities

• Supervises and delegates tasks to Produce Team Members.
• Works with Produce Trainer to train Team Members in a manner that builds and sustains a high‑performance team and minimizes turnover.
• Assists in training of new Team Members, utilizing learning checklists and training materials.
• Keeps all cases and shelves clean, well‑stocked and properly rotated.
• Opens and closes department according to established procedures.
• Ensures all necessary breaks are given.
• Communicates team concerns to the Team Leader and Associate Team Leader
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high‑performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Produce procedures

Organizational skills

Interpersonal skills

Teaching others

Product knowledge

Regulatory knowledge

Inventory management

Leadership

Email & Office apps

Job description

Whole Foods Market IP. L.P. in Santa Clara, CA is seeking a Produce Team Member to supervise Team Members, maintain compelling Produce, coffee, and juice displays, and support the Produce Team Leader for smooth operation.

You will train associates, keep shelves stocked, open/close the department, and ensure high standards of retail execution while upholding health and safety standards.