Procure to Pay Systems and Operations Specialist

Fortis College; Baltimore (MD); On-site; USD 70,000 - 95,000; Full time

Job summary

Fortis College is seeking a Procure-to-Pay (P2P) Systems & Operations Specialist to support procurement, expense management, and accounts payable across multiple schools. You will administer JAGGAER and SAP Concur, ensure data integrity, and streamline workflows, while coordinating 1099 reporting and supplier onboarding.

The role requires strong analytical skills, Excel proficiency, and experience with ERP integrations.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Supply Chain Management, Information Systems, or a related field.
• Five or more years of experience in procurement, accounts payable, or related financial operations.
• Experience administering procurement, expense management, or financial systems.
• Familiarity with ERP integrations, automated workflows, and system troubleshooting.
• Strong Microsoft Excel skills and experience preparing reports or analyzing data.
• Knowledge of accounts payable controls, supplier management, and corporate purchasing card programs.
• Experience with JAGGAER, SAP Concur, and Microsoft Dynamics 365 Business Central preferred.
• Experience with 1099 reporting and vendor compliance preferred.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to support users across multiple departments.

Responsibilities

• Administer JAGGAER (EA Marketplace) and SAP Concur, including user accounts, permissions, workflows, supplier records, and system data.
• Monitor system performance and data accuracy across procurement, expense management, and accounts payable processes.
• Monitor system integrations with Microsoft Dynamics 365 Business Central and troubleshoot data synchronization issues, failed exports, and invoice exceptions.
• Maintain system documentation, procedures, user guides, and training materials.
• Provide user onboarding, training, and ongoing support for procurement policies, purchasing card compliance, and expense reporting.
• Promote the use of preferred suppliers and purchasing practices that align with organizational agreements and policies.
• Manage the purchasing card program (P-Card) for 50–75 cardholders.
• Coordinate card issuance, spending limits, merchant category restrictions, and account closures.
• Review card transactions and expense reports for compliance with organizational policies.
• Investigate policy violations, identify potential risks, and recommend corrective actions.
• Maintain accurate, up-to-date records and documentation to support audits and compliance requirements.
• Coordinate supplier onboarding, including collection and verification of tax documentation, banking information, and required supplier records.
• Maintain accurate vendor records and ensure compliance with supplier setup requirements.
• Coordinate annual 1099 reporting and assist with year-end tax reporting activities.
• Prepare reports and dashboards on procurement activity, spending, supplier onboarding, compliance, and purchasing card usage.
• Analyze transaction data and user activity to identify trends, resolve recurring issues, and improve processes.
• Recommend and implement workflow improvements to increase efficiency, accuracy, and compliance.
• Support internal and external audits by providing system documentation, transaction records, and compliance reports.

Skills

Analytical thinking

Excellent communication

Customer-focused

Microsoft Excel

Problem-solving

Education

Bachelor's degree in Business, Finance, Accounting, Supply Chain Management, Information Systems, or related field

Tools

JAGGAER

SAP Concur

Microsoft Dynamics 365 Business Central

Job description

Procure to Pay Systems and Operations Specialist

#26208

Requisition Number

26208

Location

Education Affiliates

Job Description

Procure-to-Pay (P2P) Systems & Operations Specialist

Reports To: Director of Procurement & Accounts Payable

Position Summary

The Procure-to-Pay (P2P) Systems & Operations Specialist supports and maintains the organization's procurement, expense management, and accounts payable systems across multiple schools and departments. This role manages platforms such as JAGGAER (EA Marketplace) and SAP Concur, monitors their integration with Microsoft Dynamics 365 Business Central, and helps ensure accurate financial data, policy compliance, and efficient processes.

The ideal candidate combines strong technical and analytical skills with attention to detail and a customer-focused approach to improve system performance, support users, and strengthen procurement and accounts payable operations.

Essential Duties and Responsibilities

Systems Administration & User Support

• Administer JAGGAER (EA Marketplace) and SAP Concur, including user accounts, permissions, workflows, supplier records, and system data.
• Monitor system performance and data accuracy across procurement, expense management, and accounts payable processes.
• Monitor system integrations with Microsoft Dynamics 365 Business Central and troubleshoot data synchronization issues, failed exports, and invoice exceptions.
• Maintain system documentation, procedures, user guides, and training materials.
• Provide user onboarding, training, and ongoing support for procurement policies, purchasing card compliance, and expense reporting.
• Promote the use of preferred suppliers and purchasing practices that align with organizational agreements and policies.

Corporate Purchasing Card Administration

• Manage the organization's purchasing card (P-Card) program, supporting approximately 50–75 cardholders.
• Coordinate card issuance, account updates, spending limits, merchant category restrictions, and account closures.
• Review card transactions and expense reports for compliance with organizational policies.
• Investigate policy violations, identify potential risks, and recommend corrective actions.
• Maintain accurate, up-to-date records and documentation to support audits and compliance requirements.
• Coordinate supplier onboarding, including the collection and verification of tax documentation, banking information, and required supplier records.
• Maintain accurate vendor records and ensure compliance with supplier setup requirements.
• Coordinate annual 1099 reporting and assist with year-end tax reporting activities.

Reporting & Process Improvement

• Prepare reports and dashboards on procurement activity, spending, supplier onboarding, compliance, and purchasing card usage.
• Analyze transaction data and user activity to identify trends, resolve recurring issues, and improve processes.
• Recommend and implement workflow improvements to increase efficiency, accuracy, and compliance.
• Support internal and external audits by providing system documentation, transaction records, and compliance reports.

Qualifications & Requirements

• Bachelor's degree in Business, Finance, Accounting, Supply Chain Management, Information Systems, or a related field.
• Five or more years of experience in procurement, accounts payable, or related financial operations.
• Experience administering procurement, expense management, or financial systems.
• Familiarity with ERP integrations, automated workflows, and system troubleshooting.
• Strong Microsoft Excel skills and experience preparing reports or analyzing data.
• Knowledge of accounts payable controls, supplier management, and corporate purchasing card programs.
• Experience with JAGGAER, SAP Concur, and Microsoft Dynamics 365 Business Central preferred.
• Experience with 1099 reporting and vendor compliance preferred.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to support users across multiple departments.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.