P2P Systems & Operations Lead

Education Affiliates; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Education Affiliates is seeking a Procure-to-Pay Systems & Operations Specialist to manage procurement, expense management, and accounts payable platforms across multiple schools. The role focuses on JAGGAER and SAP Concur, ensuring data accuracy and policy compliance while coordinating with Dynamics 365 Business Central for seamless integrations.

The ideal candidate will combine technical skills with analytical thinking and a customer-focused approach to improve system performance, support

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Supply Chain Management, Information Systems, or related field.
• Five or more years of experience in procurement, accounts payable, or related financial operations.
• Experience administering procurement, expense management, or financial systems.
• Familiarity with ERP integrations, automated workflows, and system troubleshooting.
• Strong Microsoft Excel skills and experience preparing reports or analyzing data.
• Knowledge of accounts payable controls, supplier management, and corporate purchasing card programs.
• Experience with JAGGAER, SAP Concur, and Microsoft Dynamics 365 Business Central preferred.
• Experience with 1099 reporting and vendor compliance preferred.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to support users across multiple departments.

Responsibilities

• Administer JAGGAER (EA Marketplace) and SAP Concur, including user accounts, permissions, workflows, supplier records, and system data.
• Monitor system performance and data accuracy across procurement, expense management, and accounts payable processes.
• Monitor system integrations with Microsoft Dynamics 365 Business Central and troubleshoot data synchronization issues, failed exports, and invoice exceptions.
• Maintain system documentation, procedures, user guides, and training materials.
• Provide user onboarding, training, and ongoing support for procurement policies, purchasing card compliance, and expense reporting.
• Promote the use of preferred suppliers and purchasing practices that align with organizational agreements and policies.
• Manage the organization's purchasing card (P-Card) program, supporting approximately 50-75 cardholders.
• Coordinate card issuance, account updates, spending limits, merchant category restrictions, and account closures.
• Review card transactions and expense reports for compliance with organizational policies.
• Investigate policy violations, identify potential risks, and recommend corrective actions.
• Maintain accurate, up-to-date records and documentation to support audits and compliance requirements.
• Coordinate supplier onboarding, including the collection and verification of tax documentation, banking information, and required supplier records.
• Maintain accurate vendor records and ensure compliance with supplier setup requirements.
• Coordinate annual 1099 reporting and assist with year-end tax reporting activities.
• Prepare reports and dashboards on procurement activity, spending, supplier onboarding, compliance, and purchasing card usage.
• Analyze transaction data and user activity to identify trends, resolve recurring issues, and improve processes.
• Recommend and implement workflow improvements to increase efficiency, accuracy, and compliance.
• Support internal and external audits by providing system documentation, transaction records, and compliance reports.

Skills

Excel proficiency

Analytical skills

Communication skills

Customer focus

Education

Bachelor's degree

Tools

JAGGAER (EA Marketplace)

SAP Concur

Microsoft Dynamics 365 Business Central

Job description

Education Affiliates is seeking a Procure-to-Pay Systems & Operations Specialist to manage procurement, expense management, and accounts payable platforms across multiple schools. The role focuses on JAGGAER and SAP Concur, ensuring data accuracy and policy compliance while coordinating with Dynamics 365 Business Central for seamless integrations.

The ideal candidate will combine technical skills with analytical thinking and a customer-focused approach to improve system performance, support