Processing Specialist

AppleOne Employment Services; El Monte (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

AppleOne Employment Services is seeking a detail-oriented Processing Specialist for a contract/temporary role in El Monte, CA within the banking industry. The role focuses on GL balancing, back-office processing, and researching transaction issues with accuracy and confidentiality.

You will support critical bank operations such as balancing, exception handling, and record administration, while delivering professional customer service by phone and email in a fast-paced environment.

Qualifications

• .Perform GL balancing, reconciliations, ATM balancing, and transaction adjustments.
• .Process return items, non-post transactions, exception transactions, and foreign items.
• Conduct banking research and manage bank records accurately and timely.
• Handle customer inquiries through phone and email while maintaining professional service standards.

Responsibilities

• Perform GL balancing, account reconciliation, ATM balancing, and related back office processing functions.
• Process return items, non-post items, exception transactions, foreign items, and adjustment requests accurately and timely.
• Research transaction issues and administer the creation, reproduction, and use of bank records in accordance with policy and procedures.
• Respond to customer inquiries clearly and professionally by phone and email.
• Manage multiple deadlines in a fast-paced banking operations environment while maintaining accuracy and confidentiality.
• Work independently with minimal supervision and exercise sound judgment when completing assigned tasks.

Skills

GL balancing

Account reconciliation

ATM balancing

Transaction adjustments

Bank records research

Customer service

Phone & email communication

Attention to detail

Independent work

Overtime readiness

Team collaboration

Tools

Microsoft Word

Microsoft Excel

Job description

Job Summary

We are seeking a detail-oriented Processing Specialist for a contract/temporary opportunity in El Monte, CA within the banking industry. This role is ideal for a banking operations professional with back office experience who enjoys balancing, research, transaction processing, and resolving time-sensitive exceptions with accuracy.

The Processing Specialist will support critical bank operations functions, including GL balancing, return item processing, non-post transactions, exception handling, ATM balancing, adjustments, and bank record administration. This position offers the opportunity to work in a professional banking environment with collaborative teams, supportive leadership, and processes that value accuracy, integrity, accountability, and strong customer service.

Key Responsibilities

• Perform GL balancing, account reconciliation, ATM balancing, and related back office processing functions.
• Process return items, non-post items, exception transactions, foreign items, and adjustment requests accurately and timely.
• Research transaction issues and administer the creation, reproduction, and use of bank records in accordance with policy and procedures.
• Respond to customer inquiries clearly and professionally by phone and email.
• Manage multiple deadlines in a fast-paced banking operations environment while maintaining accuracy and confidentiality.
• Work independently with minimal supervision and exercise sound judgment when completing assigned tasks.

Compensation and Benefits

• Pay range: $23 to $28 per hour.
• Job type: Contract/temporary.
• Location: El Monte, CA.
• Overtime may be required as needed.

Required Qualifications and Skills

• Perform GL balancing, reconciliations, ATM balancing, and transaction adjustments.
• Process return items, non-post transactions, exception transactions, and foreign items.
• Conduct banking research and manage bank records accurately and timely.
• Handle customer inquiries through phone and email while maintaining professional service standards.
• 1 to 2 years of relevant experience preferred.
• Banking back office operations experience within a banking institution is required.
• Proficiency with Microsoft Word and Excel.
• Strong attention to detail and organizational skills.
• Excellent customer service, verbal communication, and written communication skills.
• Ability to adapt quickly and work in a fast-paced environment with sensitive deadlines.
• Ability to manage multiple tasks simultaneously while maintaining accuracy.
• Strong collaboration, integrity, dependability, and follow-through.
• Ability to work with minimal supervision and exercise independent judgment.
• Must adhere to established policies, procedures, and attendance requirements.
• Must be available to work overtime as needed.

Preferred Qualifications

• Experience with FIS IBS Insight systems is a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.