Processing Lead — Retail Ops & Team Trainer

Goodwill Industries of South Florida; Coral Gables (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

Goodwill Industries of South Florida is seeking a Processing Lead in Coral Gables, FL. The role supports supervising processing and assists in store operations, personnel management, and financial performance.

Responsibilities include training staff, managing donations processing, generating reports, and ensuring high customer service standards. The position requires at least one year in operations with strong teamwork and English proficiency.

Qualifications

• High school education required.
• At least 1 year of operations/retail experience preferred.
• Must pass a background and drug test.
• Bilingual preferred; Spanish a plus.
• Proficient in English, both oral and written.

Responsibilities

• Manage collections to ensure proper processing of donations.
• Maximize sales through weekly merchandise rotation and pricing.
• Generate daily, weekly, and monthly store reports; keep records updated.
• Train and cross-train store personnel to ensure efficient operations.
• Maintain a clean, safe, and orderly processing area and store environment.
• Lead store operations in the Store Manager’s absence.

Skills

Customer Service

Leadership

Teamwork

Oral Communication

Written Communication

Analytical

Problem-Solving

Interpersonal Skills

Diversity

Ethics

Education

High School

Tools

Computer literacy

Job description

Goodwill Industries of South Florida is seeking a Processing Lead in Coral Gables, FL. The role supports supervising processing and assists in store operations, personnel management, and financial performance.

Responsibilities include training staff, managing donations processing, generating reports, and ensuring high customer service standards. The position requires at least one year in operations with strong teamwork and English proficiency.