Process & Software Consultant - Retrofit (M/F/D)*

TGW Logistics; Grand Rapids (MI); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Tuition reimbursement

PTO package

Safety footwear

Protective eyewear

Fitness reimbursement

Job summary

The Retrofit Process and Software Consultant at TGW Logistics supports the LTS Sales team by ensuring that TGW solutions can be implemented and operated within a client’s existing WCS and WMS environment. You will first interface with the client’s Project Lead, IT, and Operations to analyze current distribution processes and use that analysis to confirm project viability and optimize upgrades.

Ideal candidates will have a solid understanding of software systems, IT architecture, and experience

Qualifications

• Understanding of software systems and IT architecture.
• Ability to map operational activities to software requirements.
• Strong problem-solving and troubleshooting skills.
• Experience with Material Handling equipment and supply chain software packages.
• Experience implementing highly-automated intralogistics solutions.

Responsibilities

• Supports the LTS Sales team by ensuring TGW solutions are implementable and operable within a client’s WCS/WMS.
• Interacts with Project Lead, IT, and Operations to analyze current distribution processes.
• Develops process maps, detailed requirements, and feature set documents.
• Creates WCS/WMS scope split documents.
• Collaborates on software designs with the integration team and IT infrastructure designs.

Job description

The Retrofit Process and Software Consultant supports the LTS Sales team in the competitive effort to win profitable business by ensuring that the TGW solutions produced are able to be implementable and operable under a potential client’s existing Warehouse Control System (WCS) and Warehouse Management System (WMS) environment. This position first interfaces with the customer’s Project Lead, IT, and Operations teams to thoroughly analyze current distribution processes in the customer’s facility and then utilizes the analysis to ensure the project’s viability and optimality for proper upgrades and enhancements.

What you’ll be handling

• Provides software and IT responses for RFI’s, RFP’s, IT assessments, and proactive customer requests on contracts and concept plannings.
• Participates in prospect calls, design meetings, and review sessions.
• Collaborates with prospects' IT and software organizations.
• Develops process maps, detailed requirements, and feature set documents.
• Creates WCS/WMS scope split documents.
• Collaborates on software designs with the software integration team and IT infrastructure designs with internal IT.

What you’ll need

• Understanding of software systems and IT architecture.
• Ability to map operational activities to software requirements.
• Strong problem-solving and troubleshooting skills.
• Experience with Material Handling equipment (e.g., shuttle systems, miniload cranes, conveyors, pick stations) and supply chain software packages.
• Experience implementing highly-automated intralogistics solutions.
• See full job description for physical requirements.

What you'll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.

TGW is an equal opportunity employer.

TGW is an employer that promotes equal opportunities.