Process Improvement & Training Program Specialist

State of Missouri; Jefferson City (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance coverage

Job summary

State of Missouri in Jefferson City is seeking an organized professional to support grant activities and modernization efforts. The role focuses on process improvement as the department integrates a new financial system and delivers training to staff.

The position emphasizes training development, cross-team collaboration, and reliable execution of duties in a fast-paced environment with strong communication skills.

Qualifications

• Bachelor's degree plus 1–3 years of relevant experience.
• Highly organized with strong analytical and communication skills.
• Ability to manage time, prioritize tasks and meet deadlines.
• Accountable to self and team; exercises independent judgment.

Responsibilities

• Guide modernization efforts focusing on process improvement.
• Develop and maintain training documentation for staff.
• Plan and present in-person and online training sessions.
• Liaise with DHSS MOVERS and Modernization Teams for system transition.
• Assist with bureau projects related to process improvement.
• Utilize Microsoft Office and the state's financial system to perform duties.
• Communicate effectively with team members and provide backup coverage.
• Identify issues, evaluate options and recommend solutions.

Skills

Highly organized

Analytical skills

Written and verbal communication

Accountable and responsible

Independent decision making

Time management

Education

Bachelor's degree

Job description

State of Missouri in Jefferson City is seeking an organized professional to support grant activities and modernization efforts. The role focuses on process improvement as the department integrates a new financial system and delivers training to staff.

The position emphasizes training development, cross-team collaboration, and reliable execution of duties in a fast-paced environment with strong communication skills.