Process Improvement Associate II: Analytics & Transformation

Testing Site - JPMC; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

JPMorganChase is seeking a Process Improvement Associate II in Columbus, OH to drive operational efficiency through continuous improvement programs. You will map, simplify, and document processes, reduce manual touchpoints, and utilize digital tools to enhance service delivery.

You will leverage data analytics to provide ongoing insights and craft compelling narratives for diverse audiences, while building diverse teams and guiding analysts and interns.

Qualifications

• 3+ years of process improvement or re-engineering experience.
• Strong analytical and problem-solving abilities addressing complex operational issues.
• Experience in data analytics and interpreting models/diagrams for data needs.

Responsibilities

• Interview stakeholders with project teams to develop frameworks and insights for process improvements and organizational changes.
• Present to senior executives, highlighting actionable insights and building trusted advisor relationships.
• Mentor and develop team members, including analysts and interns.

Skills

Process improvement

Analytical reasoning

Executive communication

Client management

Team building

Data analytics

AI systems

Presentations

Digital tools

Tools

Digital process tools

AI systems

Job description

JPMorganChase is seeking a Process Improvement Associate II in Columbus, OH to drive operational efficiency through continuous improvement programs. You will map, simplify, and document processes, reduce manual touchpoints, and utilize digital tools to enhance service delivery.

You will leverage data analytics to provide ongoing insights and craft compelling narratives for diverse audiences, while building diverse teams and guiding analysts and interns.