Process Excellence Analyst I

Testing Site - JPMC; Columbus (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

JPMorganChase in Columbus, OH is seeking a Process Improvement Associate I to boost operational efficiency by mapping, simplifying, and documenting processes while reducing manual touchpoints. You will analyze data, craft narratives to communicate complex ideas, and build diverse teams to drive service-delivery improvement, partnering with senior leaders to implement continuous improvement initiatives.

Join a team focused on reducing risk and delivering measurable financial benefits through

Qualifications

• Proficient in data analytics to interpret models and convey data insights.
• Storytelling skills to communicate complex ideas to diverse audiences.
• Experience in building diverse teams with varied backgrounds and skills.
• Baseline knowledge of artificial intelligence foundations and data reasoning.

Responsibilities

• Interview stakeholders and develop frameworks to address process improvements and changes.
• Lead workstreams and demonstrate leadership through influence and culture enhancement.
• Create hypotheses, analyses, and roadmaps while identifying risks and obstacles.
• Analyze key processes to identify improvements and automation using data analytics for continuous insight.
• Develop process maps, workflows, and documentation to synthesize findings and present recommendations to senior executives.
• Test and deploy new process tools and technologies aligning with objectives and standards.
• Collaborate across departments to achieve common goals.

Skills

Data analytics

Storytelling

Team building

AI foundations

Problem solving

Executive communication

Task ownership

Presentations

Job description

JPMorganChase in Columbus, OH is seeking a Process Improvement Associate I to boost operational efficiency by mapping, simplifying, and documenting processes while reducing manual touchpoints. You will analyze data, craft narratives to communicate complex ideas, and build diverse teams to drive service-delivery improvement, partnering with senior leaders to implement continuous improvement initiatives.

Join a team focused on reducing risk and delivering measurable financial benefits through