Process Excellence Lead: Lean Transformation & AI

Acosta; Atlanta (GA); On-site; USD 144,000 - 180,000; Full time

Job summary

Acosta is seeking a seasoned Process Excellence leader to own the simplify-before-migrate mandate and drive end-to-end redesign across GCC-bound functions. You will govern migration readiness, establish baselines, and deliver measurable productivity improvements through Lean and automation initiatives.

The role requires strong stakeholder management, data-driven decision making, and a track record of leading large cross-functional transformations in shared services or similar environments.

Qualifications

• Bachelor's degree in Business, Operations or related field.
• 8-12 years in process improvement with a minimum of 5 years in a leadership role.
• Lean Six Sigma Black Belt preferred; proven quantified productivity improvement track record.

Responsibilities

• Lead process maturity assessments across Wave 1 and Wave 2 in-scope processes (Finance, HR Services, Procurement, IT, Europe SGA). Establish baseline productivity metrics.
• Lead future-state process design for GCC-bound processes using simplify-before-migrate; own the Simplification Scorecard.
• Define and enforce the Process Migration Readiness Checklist; no process migrates without Process Excellence Lead sign-off.
• Identify and deliver process-level quick wins with Lean events (kaizen, value stream mapping) for high-complexity processes before migration gate.
• Own end-to-end future-state process architecture for GCC+AI maturity (18-24 month horizon) and design a dual-hub model (India, Mexico, retained U.S. team, BU-embedded roles).
• Support the design and stand-up of the GPO function; build cadence for reviews, governance, exception management, and CI pipeline.
• Lead and develop a global team of Process Excellence Analysts across regions and functions.
• Champion continuous improvement using Lean, Six Sigma, process mining, automation, and data-driven methodologies.

Skills

Leadership

Lean Six Sigma

Process Mapping

Stakeholder Mgmt

Project Mgmt

Data Analytics

Education

Bachelor's degree in Business or related field

Tools

Celonis

Job description

Acosta is seeking a seasoned Process Excellence leader to own the simplify-before-migrate mandate and drive end-to-end redesign across GCC-bound functions. You will govern migration readiness, establish baselines, and deliver measurable productivity improvements through Lean and automation initiatives.

The role requires strong stakeholder management, data-driven decision making, and a track record of leading large cross-functional transformations in shared services or similar environments.