Process Design & Optimization Consultant

Bank of America; Chandler (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Bank of America seeks a Solution Manager to lead enterprise transformation initiatives within the ETS Transformation Initiatives and Process Office. You will collaborate with Strategy, Technology, Architecture, and Delivery teams to define requirements and guide implementations that drive cost efficiency, quality, and risk reduction.

The role emphasizes leadership, analytical thinking, and stakeholder management, with a focus on delivering tangible business value while aligning with regulatory

Qualifications

• Extensive experience designing, managing, and implementing strategic change and major initiatives.
• Strong leadership with ability to communicate at an executive level.
• Experience with Microsoft PowerPoint, Word, Excel, Visio, OneNote, CoPilot and SharePoint.
• Ability to work in a team-oriented environment with problem solving.
• Natural curiosity and drive to answer important business questions.

Responsibilities

• Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability.
• Works with Line of Business partners to gather information needed to identify and implement solutions.
• Establishes and implements a model for continuous process improvement using best practices and reusable tech solutions.
• Leverages analytics to translate issues into structured design solutions with clear benefits.
• Leads development of enterprise change management deliverables and process maps.

Skills

Change Management

Continuous Improvement

Process Design

Process Simplification

Reporting

Business Process Analysis

Critical Thinking

Process Performance Measurement

Program Management

Strategic Thinking

Conflict Management

Decision Making

Process Effectiveness

Scenario Planning and Analysis

Education

Advanced degree in Business, Industrial Engineering, Operations Research, or similar field

Tools

PowerPoint

Word

Excel

Visio

OneNote

CoPilot

SharePoint

Job description

Bank of America seeks a Solution Manager to lead enterprise transformation initiatives within the ETS Transformation Initiatives and Process Office. You will collaborate with Strategy, Technology, Architecture, and Delivery teams to define requirements and guide implementations that drive cost efficiency, quality, and risk reduction.

The role emphasizes leadership, analytical thinking, and stakeholder management, with a focus on delivering tangible business value while aligning with regulatory