Enterprise Process Design Consultant

Bank of America; College Park (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Bank of America is seeking a Solution Manager for Enterprise Transaction Services Transformation Initiatives. You will develop and maintain the strategic vision, design roadmap, and operational requirements for complex business capabilities across ETS.

This includes coordinating with Strategy, Technology, Architecture, Product, and Delivery teams to implement high-impact solutions that align with business goals and regulatory expectations.

Qualifications

• Extensive experience designing, managing, and implementing strategic change initiatives.
• Solid acumen across the BAC enterprise—change policies and standards.
• Strong leadership with executive-level communication.
• Experience with Office productivity and collaboration tools (PowerPoint, Word, Excel, Visio, OneNote, SharePoint).
• Team-oriented with problem-solving aptitude; proactive and analytical.

Responsibilities

• Implements moderately complex solutions to address issues, optimize efficiency, and improve controls and quality.
• Collaborates with Line of Business partners to gather information and implement solutions.
• Establishes a model for continuous process improvement using best practices.
• Uses analytics to translate issues into design-oriented solutions with clear business benefits.
• Leads development of enterprise change management deliverables and process maps.

Skills

Change Management

Continuous Improvement

Process Design

Process Simplification

Reporting

Business Process Analysis

Critical Thinking

Program Management

Strategic Thinking

Conflict Management

Decision Making

Process Performance Measurement

Scenario Planning and Analysis

Education

Advanced degree (Business / Industrial Engineering / Operations Research)

Tools

PowerPoint

Word

Excel

Visio

OneNote

CoPilot

SharePoint

Job description

Bank of America is seeking a Solution Manager for Enterprise Transaction Services Transformation Initiatives. You will develop and maintain the strategic vision, design roadmap, and operational requirements for complex business capabilities across ETS.

This includes coordinating with Strategy, Technology, Architecture, Product, and Delivery teams to implement high-impact solutions that align with business goals and regulatory expectations.