Process Design & Transformation Consultant II

Bank of America; Fort Worth (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America seeks a Solution Manager to drive enterprise transformation within the Enterprise Transaction Services Transformation Initiatives. You will develop and maintain the strategic vision, design roadmap, and operational requirements for complex business capabilities across ETS, partnering with Strategy, Stakeholders, Technology, Architecture, Product, and Delivery teams.

The ideal candidate will lead change-management deliverables, apply process engineering best practices, and ensure

Qualifications

• Experience designing, managing, and implementing strategic change and major initiatives.
• Strong understanding of BAC policies, standards, and change governance.
• Ability to communicate at executive level and lead cross-functional teams.
• Proficient with MS Office suite and collaboration tools.
• Familiar with process engineering best practices and SIPOC/RACI methods.

Responsibilities

• Implements moderately complex solutions to address issues and risks and improve controls.
• Gathers information with business partners to design and implement solutions.
• Establishes continuous process improvement models using best practices.
• Leverages analytics to translate issues into structured, design-oriented solutions.
• Leads enterprise change-management deliverables for major projects.

Skills

Change Management

Continuous Improvement

Process Design

Process Simplification

Reporting

Business Process Analysis

Critical Thinking

Process Performance Measurement

Program Management

Strategic Thinking

Conflict Management

Decision Making

Process Effectiveness

Scenario Planning and Analysis

Education

Advanced degree in Business/Industrial Engineering/Operations Research

Six Sigma certification

Agile project management experience

Business Process Management knowledge

Knowledge of Outbound Correspondence Applications

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Visio

OneNote

SharePoint

CoPilot

Job description

Bank of America seeks a Solution Manager to drive enterprise transformation within the Enterprise Transaction Services Transformation Initiatives. You will develop and maintain the strategic vision, design roadmap, and operational requirements for complex business capabilities across ETS, partnering with Strategy, Stakeholders, Technology, Architecture, Product, and Delivery teams.

The ideal candidate will lead change-management deliverables, apply process engineering best practices, and ensure