Proactive Diagnostics Scheduling Specialist

Mayfield Clinic, Inc.; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Mayfield Clinic, Inc. in Cincinnati, OH, seeks an Outpatient Scheduling Coordinator for Diagnostic Testing to support patients and care teams in coordinating diagnostic procedures and authorizations.

You will obtain prior authorizations, provide orders to facilities, and schedule patients while documenting all interactions in the EHR, collaborating with physicians, staff, labs, and insurers to prevent delays and ensure smooth testing workflows.

Qualifications

• High School diploma or equivalent; 2+ years in healthcare scheduling or related field preferred.
• Experience with insurance requirements and prior authorization is a plus.
• Knowledge of diagnostic terminology and imaging procedures is advantageous.

Responsibilities

• Coordinate outpatient diagnostic testing and obtain required prior authorizations.
• Provide orders and authorization information to diagnostic facilities and communicate scheduling details to patients.
• Maintain accurate scheduling and documentation in the electronic medical record and tracking systems.
• Collaborate with patients, physicians, clinical staff, facilities and insurers to prevent delays in care.

Skills

Spinal anatomy

Insurance & prior authorization

Attention to detail

Verbal and written communication

Problem solving & decision making

Ownership of tasks

Independent work

Education

High School graduate

Job description

Mayfield Clinic, Inc. in Cincinnati, OH, seeks an Outpatient Scheduling Coordinator for Diagnostic Testing to support patients and care teams in coordinating diagnostic procedures and authorizations.

You will obtain prior authorizations, provide orders to facilities, and schedule patients while documenting all interactions in the EHR, collaborating with physicians, staff, labs, and insurers to prevent delays and ensure smooth testing workflows.