Proactive Desktop Support Technician – Onsite IT Expert

TEKsystems; Meridian (ID); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

TEKsystems is seeking a Desktop Support Analyst for a 9-month contract role. The position is based in Meridian, ID, with a hybrid remote opening in Boise. You will support in-house teams, respond to helpdesk tickets, and collaborate with vendors to resolve issues across desktop hardware and software.

The role requires 3+ years of desktop experience, strong troubleshooting, and familiarity with Active Directory and Windows 10. Onsite work in Meridian is expected with competitive pay and benefits.

Qualifications

• Deskside support for in-house teams and helpdesk ticket handling
• Coordinate between technical staff and end-users to resolve requests
• Provide user training on hardware and software applications
• Troubleshoot and maintain data servers, user devices and communication tools
• Assist in testing activities and setting system standards

Responsibilities

• Monitors problem/change activities
• Coordinates interactions between technical staff and end-users to respond to requests
• Provides training to users on hardware and software applications
• Troubleshoots and maintains data servers, user devices, and communication tools
• Performs testing activities

Skills

Desktop

Troubleshooting

Active directory

Windows 10

Customer service

Job description

TEKsystems is seeking a Desktop Support Analyst for a 9-month contract role. The position is based in Meridian, ID, with a hybrid remote opening in Boise. You will support in-house teams, respond to helpdesk tickets, and collaborate with vendors to resolve issues across desktop hardware and software.

The role requires 3+ years of desktop experience, strong troubleshooting, and familiarity with Active Directory and Windows 10. Onsite work in Meridian is expected with competitive pay and benefits.