PRO Services Relationship Consultant – Travel

Floor & Decor Holdings Inc.; Knoxville (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation

Job summary

Floor & Decor Holdings Inc. in Knoxville, TN seeks a PRO Sales Associate focused on building relationships with professional clients in the hard surface flooring contractor space. You will help grow their business by delivering world class service and recommending Floor & Decor solutions.

Responsibilities include supporting PRO customers in-store and via phone, promoting PRO Credit Solutions and the PRO Premier Rewards Program, and collaborating with store teams to identify PROs and sign them up.

Qualifications

• Minimum HS diploma or equivalent; associate degree or higher a plus.
• At least 1 year in retail or wholesale contractor sales, service, or installation.
• Ability to communicate clearly; bilingual in Spanish or local language a plus.

Responsibilities

• Execute PRO Services blueprint to deliver world-class PRO customer experience.
• Support PRO desk in-store via phone, orders, follow-up and escalations.
• Identify PROs in-store and promote Floor & Decor solutions.

Skills

Retail Sales

Customer Service

Communication

Multitasking

CRM familiarity

Education

High School Diploma

Associate Degree or higher (preferred)

Tools

Salesforce

Job description

Floor & Decor Holdings Inc. in Knoxville, TN seeks a PRO Sales Associate focused on building relationships with professional clients in the hard surface flooring contractor space. You will help grow their business by delivering world class service and recommending Floor & Decor solutions.

Responsibilities include supporting PRO customers in-store and via phone, promoting PRO Credit Solutions and the PRO Premier Rewards Program, and collaborating with store teams to identify PROs and sign them up.