PRO Services & Growth Specialist

Floor & Decor; Tempe (AZ); On-site; USD 17,672 - 25,170; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Paid vacation and sick time

Medical, Dental, Vision, Life insurance plans

Paid Volunteer Time Off starting on Day 1

Job summary

Floor & Decor in Tempe is seeking a customer-focused individual to support professional clients in the hard surface flooring space. The role includes managing orders, collaborating with store teams, and promoting PRO services while maintaining extensive product knowledge. Candidates should possess strong communication skills and at least 1 year in retail or contractor sales. This position offers competitive pay, benefits including 401k with company match, and opportunities for career advancement.

Qualifications

• High School diploma or equivalent with an associate degree preferred.
• 1 year in retail or wholesale contractor sales or professional installation experience is required.
• Strong written and verbal communication skills are essential.

Responsibilities

• Support the PRO desk in-store with phone calls and orders.
• Collaborate with the Store Team to identify PROs.
• Maintain knowledge of Floor & Decor products.

Skills

Strong written and verbal communication skills

Interpersonal skills

Customer service skills

Bilingual in Spanish

Education

High School diploma or equivalent

Associate Degree or higher

Tools

Salesforce / CRM software

Job description

Floor & Decor in Tempe is seeking a customer-focused individual to support professional clients in the hard surface flooring space. The role includes managing orders, collaborating with store teams, and promoting PRO services while maintaining extensive product knowledge. Candidates should possess strong communication skills and at least 1 year in retail or contractor sales. This position offers competitive pay, benefits including 401k with company match, and opportunities for career advancement.