PRO Services & Growth Specialist

Floor & Decor; Saugus (MA); On-site; USD 23,212 - 28,929; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Medical, Dental, and Vision Insurance

Job summary

Floor & Decor in Saugus, Massachusetts is seeking a dedicated PRO Sales Associate to build relationships with professional customers in the hard surface flooring sector. The role requires strong communication and customer service skills as well as experience in retail or wholesale sales. Responsibilities include supporting the PRO desk, collaborating with store teams, and promoting PRO programs. An associate degree is a plus. The position offers a flexible work schedule and various benefits including a 401k plan.

Qualifications

• 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
• Ability to multi-task and work in a fast-paced environment.
• Experience with sales processes and customer engagement.

Responsibilities

• Execute the PRO Services Blueprint for a world-class experience.
• Support in-store PRO desk activities.
• Collaborate with the Store Team to identify PROs.

Skills

Strong written and verbal communication skills

Bilingual in Spanish

Interpersonal skills

Customer service skills

Education

High School diploma or equivalent

Associate Degree or higher

Tools

Salesforce / CRM software

Job description

Floor & Decor in Saugus, Massachusetts is seeking a dedicated PRO Sales Associate to build relationships with professional customers in the hard surface flooring sector. The role requires strong communication and customer service skills as well as experience in retail or wholesale sales. Responsibilities include supporting the PRO desk, collaborating with store teams, and promoting PRO programs. An associate degree is a plus. The position offers a flexible work schedule and various benefits including a 401k plan.