Pro Sales Specialist — Drive Projects & Loyal Accounts

Lowe's; Buckhannon (WV); On-site; USD 45,000 - 65,000; Full time

Job summary

Lowe's Buckhannon store is seeking a Pro Sales Associate to proactively engage Pro customers, identify project opportunities, and drive sales growth. You will build relationships, understand project scopes, and coordinate quotes, orders, and deliveries to meet customer needs.

With a strong focus on Pro credit programs and loyalty initiatives, you will help grow Pro accounts and improve transaction values while maintaining a clean Pro Desk and collaborating with store teams.

Qualifications

• 1 year of sales experience with ability to identify and sell products based on customer needs.
• 1 year of customer service experience, including resolving issues.
• Ability to obtain sales-related licensure or registration if required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer's project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe's distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe's U and all training platforms to continue learning key updates and improve selling skills.

Skills

Sales experience

Customer service

Relationship building

Licensure eligibility

Education

High school diploma or GED

General Studies

Tools

Microsoft Office (Excel, Teams)

Job description

Lowe's Buckhannon store is seeking a Pro Sales Associate to proactively engage Pro customers, identify project opportunities, and drive sales growth. You will build relationships, understand project scopes, and coordinate quotes, orders, and deliveries to meet customer needs.

With a strong focus on Pro credit programs and loyalty initiatives, you will help grow Pro accounts and improve transaction values while maintaining a clean Pro Desk and collaborating with store teams.