Pro Sales Specialist: Grow Pro Accounts & Projects

Lowe's; Saint Peters (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

Lowe's is seeking a proactive Pro sales associate to drive sales with professional customers. You will understand project needs, create quotes, and coordinate deliveries to support Pro customers’ timelines.

Join a team focused on delivering solutions, building recurring Pro accounts, and expanding loyalty program participation. This role emphasizes knowledge of Lowe’s products, teamwork across departments, and a strong customer service mindset.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• General Studies
• External experience in customer-facing sales or 6 months of Lowe's retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

Responsibilities

• Achieve individual sales goals by engaging Pro customers to identify project opportunities, build relationships, and drive sales growth.
• Develop understanding of Pro customers' businesses and project needs by learning scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, increasing Pro tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs when items are unavailable in-store or within Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and training platforms to continue learning key updates and improve selling skills.

Skills

Sales experience

Customer service

Communication skills

Bi-Lingual

Retail familiarity

Education

High school diploma or GED

Associate degree

Tools

Microsoft Office (Excel, Teams)

Job description

Lowe's is seeking a proactive Pro sales associate to drive sales with professional customers. You will understand project needs, create quotes, and coordinate deliveries to support Pro customers’ timelines.

Join a team focused on delivering solutions, building recurring Pro accounts, and expanding loyalty program participation. This role emphasizes knowledge of Lowe’s products, teamwork across departments, and a strong customer service mindset.