Pro Sales & Solutions Advisor

Socket.dev; Fairbanks (AK); On-site; USD 38,000 - 52,000; Full time

Job summary

Lowe's in Alaska is seeking a sales-oriented professional to engage Pro customers, understand their project needs, and provide tailored solutions. You will manage quotes, orders, and deliveries while promoting Lowe's financing and loyalty programs.

The role emphasizes building lasting customer relationships, meeting sales goals, and collaborating with multiple store teams to ensure a smooth, on-time project completion. Assorted training supports continued growth.

Qualifications

• High school diploma or GED or equivalent experience.
• External experience in customer-facing sales or Lowe's retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including assisting customers and building relationships.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify opportunities and drive growth.
• Develop understanding of Pro customers' projects, timelines, and material needs to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned with the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts and higher average tickets.
• Coordinate fulfillment, delivery, and follow-up to ensure on-time project completion.
• Prospect for new Pro customers by walking the sales floor and reviewing Top Accounts.
• Utilize inventory programs to win sales when products are unavailable in-store or via distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean Pro Desk area and support store operations.
• Leverage training platforms to stay updated and improve selling skills.

Skills

Customer facing sales

Relationship building

Communication

Microsoft Office

Education

High school diploma or GED

Associate degree

Tools

Microsoft Excel

Microsoft Teams

Job description

Lowe's in Alaska is seeking a sales-oriented professional to engage Pro customers, understand their project needs, and provide tailored solutions. You will manage quotes, orders, and deliveries while promoting Lowe's financing and loyalty programs.

The role emphasizes building lasting customer relationships, meeting sales goals, and collaborating with multiple store teams to ensure a smooth, on-time project completion. Assorted training supports continued growth.