Pro Desk Sales Specialist: Projects & Accounts

Lowe's Home Centers, LLC; Johnstown (Cambria County); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Lowe's Home Centers, LLC is seeking a Pro Sales Specialist to engage Pro customers on the showroom floor, identify current and future project opportunities, and drive sales growth through informed solutions and relationships.

You will create quotes, manage material lists and deliveries, promote Pro Credit and Lowe's Loyalty Programs, and coordinate with store teams to ensure projects are completed on time. A bilingual advantage and prior Lowe's experience are a plus.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
• General Studies
• External experience in customer-facing sales or 6 months of Lowe's retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Ability to obtain sales-related licensure or registration as required by law.

Responsabilités

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Connaissances

Sales experience

Customer service

Relationship building

Pro Desk operations

Microsoft Office

Formation

High school diploma

Associate degree preferred

Outils

Microsoft Excel

POS systems

Description du poste

Lowe's Home Centers, LLC is seeking a Pro Sales Specialist to engage Pro customers on the showroom floor, identify current and future project opportunities, and drive sales growth through informed solutions and relationships.

You will create quotes, manage material lists and deliveries, promote Pro Credit and Lowe's Loyalty Programs, and coordinate with store teams to ensure projects are completed on time. A bilingual advantage and prior Lowe's experience are a plus.