Pro Customer Service/Sales

The Home Depot

Waco (TX)

On-site

USD 42,000 - 60,000

Full time

14 days+

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Job summary

A leading home improvement retailer is looking for a Pro Customer Service Sales associate in Waco, TX. This role focuses on supporting professional customers, driving sales through product knowledge and tailored solutions, and ensuring a successful experience for every project. Successful candidates will have strong sales skills, collaborative teamwork ability, and may benefit from bilingual communication skills, depending on customer needs. The compensation for this role ranges from $42,000 to $60,000.

Qualifications

Experience in customer service, particularly in sales-oriented roles.
Strong knowledge of product recommendations to meet project needs.
Ability to work collaboratively in a fast-paced environment.

Responsibilities

Deliver exceptional service to professional customers.
Drive monthly sales goals and monitor inventory.
Assist with order fulfillment and material loading.

Skills

Bilingual communication skills

Sales proficiency

Customer relationship management

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level